Alfred Yarbrough
Whiteface
Summary
Versatile and results-oriented professional with a proven track to adapt and change, excelling in customer service and team leadership. Demonstrated ability to enhance operational efficiency and customer satisfaction through expert problem-solving and decision-making.
Experienced with overseeing custodial operations and team management. Utilizes organizational and problem-solving skills to maintain high standards. Track record of implementing efficient cleaning protocols and safety procedures.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Manager
Walmart
08.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Service Manager
Performance Plus Automotive Vioc LLC
06.2003 - 08.2019
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Coordinated with external vendors when necessary to ensure prompt delivery of required parts or services during critical repair projects or scheduled maintenance events.
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Problem-solving
- Pressure washing
- Groundskeeping
- Cleaning expertise
- Tool maintenance
- Strong work ethic
- Skilled at adapting to new situations
- Self-directed
Certification
Power Lifting Equipment (PLE) Certified
Timeline
Assistant Manager
Walmart
08.2019 - Current
Service Manager
Performance Plus Automotive Vioc LLC
06.2003 - 08.2019
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