Alfredo Madrigal
U-Haul
Marina,CA
18
years of professional experience
Versatile and results-driven General Manager with 15+ years of leadership experience. Driving end-to-end business operations, high-impact sales growth, and cross-functional team performance.
Work History
General Manager
9 Years 9 Months- Develop 10-13 employees monthly through one-on-one training, policy reviews, and performance coaching.
- Drive sales and revenue growth by strengthening product knowledge, service execution, and team coaching.
- Manage store operations with district staff by reviewing P&L performance, loss prevention, and business priorities.
- Strengthen associate knowledge through sales promotions and product training tools that improve service conversations and selling confidence.
- Build customer loyalty by resolving service issues quickly and maintaining consistent satisfaction on the sales floor.
Sales Support
6 Months- Processed Multiple orders weekly while balancing customer requests and timely fulfillment.
- Supported sales and customer service by answering requests, resolving issues, and keeping communication clear.
- Managed receiving and shipping tasks to keep inventory moving accurately through the supply process.
- Completed company vehicle deliveries on schedule while maintaining reliable service and accurate handoffs.
Operations Manager
2 Years 2 Months- Oversaw store operations during manager absences, maintaining day-to-day continuity and team accountability.
- Refreshed seasonal visual merchandising to improve presentation, keep displays current, and support sales efforts.
- Set departmental goals and followed up with leaders to confirm tasks met company standards.
Sales Manager
5 Years 6 Months- Hired, recruited, and trained quality employees to strengthen store staffing and daily performance.
- Developed employee incentive programs that rewarded strong performance and supported a positive sales culture.
- Sourced new products and promotions to broaden pricing options and improve customer choice.
- Maintained quarterly sales management goals while adjusting priorities to support store results.
Skills
Store operations management
P&L management
Loss prevention
Employee training
Performance management
Hiring and onboarding
Business development
Customer experience management
Sales promotions
Microsoft Word
Microsoft Outlook
PowerPoint
Excel
Timeline
General Manager
U-Haul
02.2017 - CurrentRead More
Sales Support
Fastenal
08.2016 - 02.2017Read More
Operations Manager
Sears
06.2014 - 08.2016Read More
Sales Manager
Staples Office Super Store
12.2008 - 06.2014Read More