Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alfredo Marcial

Bound Brook,New Jersey

Summary

Dynamic professional with a proven track record at Orlo Salon, excelling in service excellence and collaborative team management. Skilled in prioritization and scheduling, I enhanced workflow efficiency and fostered strong client relationships. My ability to adapt to new systems and provide exceptional customer service has consistently driven positive outcomes.

Overview

9
9
years of professional experience

Work History

Manager and Receptionist

Orlo Salon
06.2007 - 01.2016
  • Assisted team in daily tasks, enhancing overall workflow and productivity.
  • Adapted quickly to new tools and systems, coordinating schedules and resource .
  • Developed and maintained relationships with customers and suppliers through account development.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

Cosmetology License - Cosmetology

Learning Institute of Beauty Science
New York, NY
02-2003

High School Diploma -

Essex County Vocational Tech
Newark, NJ
06-2001

Skills

  • Service excellence
  • Collaborative team management
  • Prioritization and scheduling
  • Collaborative decision-making
  • effective organization
  • Fluent in two languages

Languages

Spanish
Native or Bilingual

Timeline

Manager and Receptionist

Orlo Salon
06.2007 - 01.2016

Cosmetology License - Cosmetology

Learning Institute of Beauty Science

High School Diploma -

Essex County Vocational Tech