Alfredo Martinez
Chicago,IL
Summary
Dynamic and results-oriented professional with a proven track record at Dunkin' Brands, where I excelled in customer service and multitasking. Demonstrated leadership and collaboration, significantly enhancing customer satisfaction and efficiency. Skilled in clear communication and hospitality service, I bring a blend of hard and soft skills to elevate team performance and service standards.
Overview
5
5
years of professional experience
Work History
Crew Member
Dunkin' Brands
11.2019 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
Pritzker College Prep
Chicago, IL05-2019
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Attention to detail
- Customer engagement
- Safety awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member
Dunkin' Brands
11.2019 - Current
High School Diploma -
Pritzker College Prep
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