Alfredo Martinez
Shift Supervisor
Chicago,IL
Summary
As a proud member of the Hispanic community, I value the ability to bring people together. I use my skills and experience to create relationships between one another. Working in the food service industry, I have learned to recognize and praise honest work. It is about creating a better community by treating everyone with respect. I believe that businesses that have a positive impact in the community have earned their right to be here.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Dunkin' Brands
11.2019 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored team members on best practices and operational procedures.
Education
High School Diploma -
Pritzker College Prep
Chicago, IL05-2019
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Attention to detail
- Customer engagement
- Safety awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Supervisor
Dunkin' Brands
11.2019 - Current
High School Diploma -
Pritzker College Prep