Alfredo Martinez Jr.
Edinburg,TX
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Adaptable digital shopper with experience in leveraging technology to enhance customer online shopping experiences. Strengths include strong knowledge of customer behavior, ability to analyze sales data, and proficiency. Proven success in previous role through improved user interface design and product recommendation strategy that led to higher customer satisfaction rates.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
Alamo, TX
08.2023 - Current
- Completed pickup and shopping orders for customers within local area.
- Provided technical support for customers who encountered issues while shopping online.
- Secured and stored items until customer pickup.
- Identified opportunities to enhance the user experience of customers when shopping online.
- Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
- Managed relationships with third-party vendors to ensure timely delivery of products.
- Participated in care coordination conferences and staff meetings to improve skills set.
Cashier
Walmart
Alamo, TX
08.2022 - Current
- Processed customer payments quickly and returned exact change and receipts.
- Checked personal identifications during alcohol and tobacco sales.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Gathered carts from parking lot and inside store for customer use.
Server
Dennys Restaurant
San Juan, TX
04.2021 - 03.2022
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Monitored dining room for cleanliness and proper set-up at all times.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
High School Diploma -
South Texas College
McAllen, TX05-2026
Skills
- Online merchandising
- Order fulfillment
- Online order processing
- Sales expertise
- Customer service
- Web analytics
- Sales proficiency
- Accurate money handling
Languages
Spanish
Limited
References
References available upon request.
Timeline
Digital Shopper
Walmart
08.2023 - Current
Cashier
Walmart
08.2022 - Current
Server
Dennys Restaurant
04.2021 - 03.2022
High School Diploma -
South Texas College