Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luis Torres

Sanbornville,NH

Summary

Proven expertise in online order processing and exceptional customer service, highlighted by a successful tenure at Walmart where I significantly enhanced digital shopping satisfaction. Skilled in attention to detail and heavy lifting, I excel in fast-paced environments, consistently meeting quality goals with over 90% accuracy. My dedication to efficiency and customer satisfaction sets me apart.

Overview

6
6
years of professional experience

Work History

Digital Shopper

Walmart
07.2022 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Service Contactor Transportation

Sau101
07.2018 - Current

Transporting students with disabilities to school and home.

Education

Graphic Design

Mount Ida College
Newton, MA

Fryeburg Academy
Fryeburg, ME
1992

Skills

  • Order Fulfillment
  • Online merchandising
  • Customer Service
  • Attention to Detail
  • Heavy Lifting
  • Online Order Processing

Timeline

Digital Shopper

Walmart
07.2022 - Current

Service Contactor Transportation

Sau101
07.2018 - Current

Graphic Design

Mount Ida College

Fryeburg Academy
Luis Torres