Summary
Overview
Work History
Education
Skills
Timeline
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Alfredo Mora

Fresno,CA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

17
17
years of professional experience

Work History

Salesman

Stefanelli Distributing Co
08.2018 - Current
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Established strong rapport with customers, fostering long-term relationships and generating repeat business.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Consistently met or exceeded monthly quotas by proactively seeking out new opportunities and closing deals efficiently.
  • Maintained current knowledge of evolving changes in marketplace.
  • Managed customer accounts to secure customer satisfaction and repeat business.

Insurance Broker

Self-employeed
01.2017 - Current
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Adhered to health and prescription insurance products, delivery systems, and claims systems.
  • Designed presentations and marketing materials to promote insurance products.
  • Maintained high standards of customer service by building relationships with clients.

District Manager

Donaghy Sales LLC
06.2007 - 09.2016
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Optimized in-store merchandising and monitored inventory availability to increase sales.

Education

Associate of Science - Liberal Arts And General Studies

Fresno City College
Fresno, CA
06.2007

Skills

  • Product and Service Sales
  • CRM Tracking
  • Revenue Generation
  • Account Management

Timeline

Salesman

Stefanelli Distributing Co
08.2018 - Current

Insurance Broker

Self-employeed
01.2017 - Current

District Manager

Donaghy Sales LLC
06.2007 - 09.2016

Associate of Science - Liberal Arts And General Studies

Fresno City College

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Alfredo Mora