Alfredo Morales
Orlando,FL
Summary
Accomplished professional with a strong background in operations management and staff training. Known for building lasting client relationships and streamlining logistics to enhance operational efficiency and service quality.
Overview
1
1
Language
1
1
Certification
28
28
years of professional experience
Work History
Owner/Delivery Manager
Self-employeed
Orlando, FL
01.2006 - Current
- Managed daily operations and logistics of self-owned business to improve service delivery.
- Managed delivery schedules to optimize operational efficiency and meet client needs.
- Directed daily appliance delivery routes across Central Florida for precise service execution.
- Coordinated loading, transporting, installing, and removing of household appliances, ensuring compliance with safety standards.
- Oversaw inventory management processes to ensure timely deliveries.
- Developed client relationships through targeted customer service initiatives to drive satisfaction.
- Hired, trained, and mentored staff to foster high performance and team cohesion.
- Provided professional communication to customers, including delivery updates and issue resolution.
Produce Team Lead
Hunts Point Produce Market
The Bronx, New York
04.1998 - 12.2003
- Oversaw daily operations of the produce team, facilitating efficient workflow and compliance with company standards.
- Trained new staff on handling, sorting, and storage of fresh produce, reinforcing food safety and OSHA-compliant procedures.
- Coordinated unloading of trucks, stacking of pallets, and organization of merchandise for distribution, optimizing warehouse operations.
- Loaded and unloaded produce from trailers with consistent accuracy, speed, and attention to product quality.
- Pulled and processed order tickets for bulk buyers and retail customers, ensuring timely and correct fulfillment.
- Provided hands‑on instruction for safe operation of equipment and reinforced compliance with company policies.
Education
High School Diploma -
John F Kennedy Highschool
The Bronx, NY05-1989
Skills
- Operations management
- Logistics coordination
- Client relationship management
- Customer service
- Training and development
- Staff hiring
- Problem solving
- Effective communication
Languages
Spanish
Professional
Certification
- Fork Lift
- Electric Pallet Jack
Timeline
Owner/Delivery Manager
Self-employeed
01.2006 - Current
Produce Team Lead
Hunts Point Produce Market
04.1998 - 12.2003
High School Diploma -
John F Kennedy Highschool