Alfredo Toledo Moroyoqui
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure bilingual specialist, customer relation position. Ready to help team achieve company goals. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Care Representative
R Directional Drilling
03.2023 - Current
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained and managed customer files and databases.
- Navigated multiple computer systems and applications to find information.
- Helped large volume of costumers every day with positive attitude and focus on customer satisfaction
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
Customer Service Cashier
Filibertos
12.2020 - 12.2022
- Enabled customers to feel welcomed, important, and appreciated by answering questions.
- Learned duties for various positions and provided backup at key times.
- developed professional relationships with customer to increase loyalty and trust.
- offered each customer a unique top notch, personal service to boost customer satisfaction.
- delivered energetic responses to customers in-store and by phone, and also by going above and beyond to serve needs.
Education
High School Diploma -
Chandler Highschool
350 N Arizona Ave05.2018
Skills
- Data Entry
- Custom Order Management
- Customer Service
- POS Systems and Ordering Platforms
- Product and Service Knowledge
- Following Scripts
- Data Evaluation
- Computer Skills
- Attention to Detail
- Active Listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Care Representative
R Directional Drilling
03.2023 - Current
Customer Service Cashier
Filibertos
12.2020 - 12.2022
High School Diploma -
Chandler Highschool
Similar Profiles
Jesus RamirezJesus Ramirez
Labor/foreman at R Directional DrillingLabor/foreman at R Directional Drilling
Darrius RandolphDarrius Randolph
CDL Driver/Under Ground Lineman/operator at K3 directional drillingCDL Driver/Under Ground Lineman/operator at K3 directional drilling
Mitchell BackusMitchell Backus
Directional Drilling Foreman at Advanced Directional Drilling SolutionsDirectional Drilling Foreman at Advanced Directional Drilling Solutions
Tacara BryantTacara Bryant
Customer Service Representative /Customer Care Representative at GoDaddy.com LLCCustomer Service Representative /Customer Care Representative at GoDaddy.com LLC
Kristen WilsonKristen Wilson
Advanced Mobility Solutions Care/Advanced Technical Support/Customer Care Representative at AT&T Business MobilityAdvanced Mobility Solutions Care/Advanced Technical Support/Customer Care Representative at AT&T Business Mobility