Alfredo Tovar

Daisy Ruiz Homes

Killeen, TX

02.2024 - Current

Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Collected deposits or payments and arranged for billing.
Liaised between customers and retail buyers to expedite orders and meet customer demands.
Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Updated system with order specifics and customer details, preferences, and billing information.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Completed routine maintenance and repair.
Assisted with customer requests and answered questions to improve satisfaction.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked with cross-functional teams to achieve goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked effectively in team environments to make the workplace more productive.
Completed day-to-day duties accurately and efficiently.