Alfredo Vasquez
Lake Worth,FL
Summary
To obtain a position that will allow me to expand my skills with a cohesive organization that values people, quality in service, and promotes professional growth.
Fluent in Spanish and English
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Walgreens Boots Alliance
07.2024 - 10.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Handled daily cash flow
Wire Technician
Atech Logistics & Distribution
11.2023 - 03.2024
- Installing Fiber wires into homes
- Keep fiber wires intact , tack them down and have everything presentable and clutter-free.
- Set up TV boxes, modems & internet routers
- Maintained up-to-date knowledge of industry advancements, incorporating new techniques into daily tasks when applicable.
- Reduced service downtime by promptly addressing and resolving wire connectivity problems.
- Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
- Exceeded team productivity goals through diligent work ethic and strong attention to detail during installation procedures.
Front Desk Associate
Youfit Health Clubs
03.2023 - 11.2023
- Greeting & checking in members, answering phone inquiries, scheduling appointments, classes, & processing payments
- Assisted with marketing sales, promotional activities, renewals and updating members information
- Maintained a clean & organized reception area, assisted with the maintenance of gym equipment, troubleshooting & resolving customer complaints, providing general administrative support as needed
Team Member / Stocker
Aldi
11.2022 - 02.2023
- Greeting customers, stocking shelves, organizing displays, taking inventory, assisting in sales and cashiering
- Cut boxes and storing them in the correct location, stacked and Arranged products on pallets, ensured to unload delivery truck on arrival
- Maintained the sales floor and merchandise presentation in accordance with company policies and procedures and operating the pallet jack
Team Member / Stocker
Target
08.2020 - 11.2022
Education
Bachelor of Arts - International Business
Palm Beach State College
Lake Worth, FL03.2029
High School Diploma -
John I Leonard High School
Greenacres, FL01.2019
Skills
- Office Administration
- Customer Service
- Strong communication
- Leadership Skills
- Personnel Supervision
- Warehouse Skills
- Detail Oriented
- Bilingual
- Highly motivated
Availability
Available immediately, part-time preferred
Timeline
Customer Service Representative
Walgreens Boots Alliance
07.2024 - 10.2024
Wire Technician
Atech Logistics & Distribution
11.2023 - 03.2024
Front Desk Associate
Youfit Health Clubs
03.2023 - 11.2023
Team Member / Stocker
Aldi
11.2022 - 02.2023
Team Member / Stocker
Target
08.2020 - 11.2022
Bachelor of Arts - International Business
Palm Beach State College
High School Diploma -
John I Leonard High School