Algetta Belay
Fairfax ,VA
Summary
Creative Internet Sales Manager with 20 years of sales experience. Skilled at maintaining relationships with customers and keeping detailed records.
- Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
18
18
years of professional experience
Work History
Internet Sales Manager
Ourisman Jeep Dodge Of Alexandria
06.2020 - 05.2023
- Responded to internet inquiries and phone calls in timely matter.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior and individualized customer service.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Trained sales staff on company procedures and salesmanship.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Director of Sales
Bowns Automotive Group
Arlington VA, Virginia
02.2010 - 07.2018
- Managed and motivated sales team to increase revenue
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Monitored and coordinated workflows to optimize resources.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Director of Internet Sales
Browns Automotive Group
Fairfax, VA
06.2005 - 07.2009
Education
MBA - Business Management
Seattle University
Seattle, WA02.1989
Skills
- Staff Coaching
- Providing Feedback
- Closing Techniques
- Negotiation
Timeline
Internet Sales Manager
Ourisman Jeep Dodge Of Alexandria
06.2020 - 05.2023
Director of Sales
Bowns Automotive Group
02.2010 - 07.2018
Director of Internet Sales
Browns Automotive Group
06.2005 - 07.2009
MBA - Business Management
Seattle University