Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ali Al-Emara

Dearborn Heights

Summary

Dynamic and dedicated professional with a strong background in customer service at Bob Evans Restaurant. Proven ability to enhance guest relations and optimize seating arrangements, demonstrating effective time management and teamwork. Skilled in up-selling techniques and adept at multitasking in fast-paced environments, ensuring exceptional dining experiences.


Overview

5
5
years of professional experience

Work History

Host

Bob Evans Restaurant
04.2024 - Current
  • Greeted and seated guests, ensuring prompt service and positive first impressions.
  • Managed reservation systems, optimizing seating arrangements for efficiency.
  • Coordinated with kitchen and wait staff to streamline communication during peak hours.
  • Trained new hosts on customer service standards and operational procedures.
  • Carry out specialist and bagged orders fulfilling all items

Restaurant Team Member

Del Taco
01.2021 - 04.2024
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted in food preparation and maintained cleanliness of workstations.
  • Operated cash register, processed transactions accurately, and handled cash efficiently.
  • Collaborated with team members to ensure timely order delivery and customer satisfaction.

Education

Bachelor of Science - Accounting And Finance

Wayne State University
Detroit, MI
01-2029

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Guest relations
  • Up-selling techniques

Languages

English
Native or Bilingual
Arabic
Limited Working

Timeline

Host

Bob Evans Restaurant
04.2024 - Current

Restaurant Team Member

Del Taco
01.2021 - 04.2024

Bachelor of Science - Accounting And Finance

Wayne State University

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