Open To Work
Ali Aldukhi
Detroit,MI
Summary
Accomplished Technician at Penske Vehicle Services with expertise in diagnostic tools and problem-solving. Enhanced team efficiency through strategic planning and collaboration. Proven ability to manage workloads and multitask under pressure, ensuring high-quality outcomes. Recognized for attention to detail and customer service, driving operational success and client satisfaction.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Technician , Masker
Penske Vehicle Services
11.2023 - 09.2025
- Operated diagnostic tools to troubleshoot and resolve technical issues effectively.
- Assisted with routine maintenance tasks to ensure optimal equipment performance.
- Collaborated with team members to streamline workflow processes for increased efficiency.
- Supported senior technicians in equipment installation and setup procedures.
- Maintained inventory of tools and supplies, ensuring readiness for operational needs.
- Documented service reports and maintenance logs accurately for record-keeping purposes.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Prepared surfaces for painting by sanding, cleaning, and masking to ensure optimal paint adhesion.
- Operated spray guns and paint mixing systems to apply high-quality finishes on various vehicle types.
- Inspected painted surfaces for defects and inconsistencies, ensuring quality control standards were met.
- Maintained a clean and organized workspace, adhering to safety protocols and environmental regulations consistently.
- Collaborated with team members to streamline workflow and enhance overall productivity in the painting process.
- Resolved minor equipment malfunctions promptly, minimizing downtime during painting operations.
Sales Manager
Supreme Heads
07.2019 - 10.2023
- Developed and implemented sales strategies to enhance customer engagement.
- Trained and mentored junior sales team members on effective selling techniques.
- Analyzed market trends to identify new opportunities for business growth.
- Collaborated with marketing to align promotional campaigns with sales objectives.
- Managed customer relationships through regular follow-ups and feedback sessions.
- Conducted monthly sales presentations to showcase product offerings and benefits.
- Streamlined reporting processes to improve accuracy in sales forecasting.
- Executed daily operations, ensuring compliance with company policies and procedures.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Fulfillment Associate
Amazon
02.2018 - 02.2019
- Operated warehouse equipment to efficiently fulfill customer orders and maintain safety standards.
- Coordinated inventory management processes, ensuring accurate stock levels and timely replenishment.
- Trained new associates on operational procedures, enhancing team productivity and adherence to protocols.
- Streamlined order processing workflows, reducing fulfillment time and improving overall efficiency.
- Monitored quality control measures to ensure compliance with company standards for product accuracy.
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
Driver
Physical Therapy Rehabilitation Associates
03.2016 - 01.2017
- Safely transported patients to and from therapy sessions, ensuring timely arrivals.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Assisted therapists with patient mobility, enhancing overall rehabilitation experience.
- Communicated effectively with patients to provide updates on transportation schedules and needs.
- Adapted routes based on traffic conditions, optimizing travel time for patient appointments.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Driver
DoorDash
01.2015 - 01.2016
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated delivery routes using GPS technology to optimize travel time and reduce fuel costs.
- Maintained accurate records of deliveries and payments, enhancing operational transparency.
- Implemented strategies to improve delivery efficiency, resulting in increased repeat business from satisfied customers.
- Collaborated with team members to streamline processes, reducing overall delivery times while maintaining quality standards.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Education
High School Diploma -
River Rouge
River Rouge, MI06-2016
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Heavy lifting
- Workload management
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff management
- Goal setting
- Strategic planning
- Project management
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
Languages
Arabic
Full Professional
English
Full Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$16/hr - $1000/hrTimeline
Technician , Masker
Penske Vehicle Services
11.2023 - 09.2025
Sales Manager
Supreme Heads
07.2019 - 10.2023
Fulfillment Associate
Amazon
02.2018 - 02.2019
Driver
Physical Therapy Rehabilitation Associates
03.2016 - 01.2017
Driver
DoorDash
01.2015 - 01.2016
High School Diploma -
River Rouge