Andy Hoang
Sachse
Summary
Reliable employee ,dedicated and focused to keeping a organized work place. While also keeping communication and moral high.
Able to adapt quickly in new environments and learn skill. Excited for new opportunities.
Overview
8
8
years of professional experience
Work History
Executive Valet
Penske Vehicle Services
Plano, TX
10.2023 - Current
- Continues to maintain all previous tasks in earlier role.
- Responsible for VIP and executive vehicles, including maintaining a scheduled vehicle wash and maintenance.
- Keeping clear lines of communication with Exec's to make sure any scheduling needs and changes.
- Helping the team to keep a safe and organized work area. Making sure that vehicles go out at the appointed times.
- Assist other department teams with vehicle needs, (plating, moving, locating, ect.)
Vehicle Porter
Penske Vehicle Services
Plano, TX
06.2022 - Current
- Maintained a clean vehicle lot by regularly washing and detailing vehicles.
- Supported service department tasks, arranging vehicle lot, plating vehicles, assisting in beginning and end of vehicle cycle paperwork.
- Assisted sales team with efficient vehicle retrieval, helping them to quickly present vehicles to team members.
- Upheld excellent communication with coworkers, enabling seamless coordination throughout the workday.
Loan Car Coordinator
Ewing Subaru Of Plano
Plano, Texas
12.2020 - 03.2022
- Originated, reviewed, processed, closed and administered customer loan car proposals.
- Reviewed and edited loan car agreements to promote efficiency and accuracy.
- Supported service department in exceeding scheduled appointments by engaging with customers and assisting them in any capacity.
- Customer care oriented and providing best service possible.
- Handled roughly around 20-30 loaners per day
Sales/Service Porter
El Dorado Chevrolet Mckinney Texas
Mckinney, Texas
05.2018 - 07.2020
- Assessed high-traffic areas, hallways, lobby areas and reception for customer service.
- Worked with Sales managing fleet vehicles for Salesmen to have opportunities to sale cars.
- Organized sales lot to have better structure.
- Drove to many different dealerships to pick up fleet units needed.
Service Porter
Richardson Chrysler Jeep Dodge Ram
Richardson, TX
07.2017 - 04.2018
- Multitasking by making customers needs come first, while keeping service department running smoothly.
- Fulfilled services needed in sales, service, and parts department.
- Provided valet to any clients needed to satisfy their services.
- Customer care in high volume fast place environment.
- Established very clean and friendly work place for everyone in dealership.
Education
High School Diploma -
Wylie High School
Wylie, TXSkills
- Team Player
- Communication Skills
- Customer Service
- Adaptability
- Ability to multitask
- Bilingual in [Vietnamese]
- Organization
- Relationship building and management
<Enter your own>
Title: Loan Car Coordinator/ Service Porter
Timeline
Executive Valet
Penske Vehicle Services
10.2023 - Current
Vehicle Porter
Penske Vehicle Services
06.2022 - Current
Loan Car Coordinator
Ewing Subaru Of Plano
12.2020 - 03.2022
Sales/Service Porter
El Dorado Chevrolet Mckinney Texas
05.2018 - 07.2020
Service Porter
Richardson Chrysler Jeep Dodge Ram
07.2017 - 04.2018
High School Diploma -
Wylie High School