Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ali Alogaili

Vienna,VA

Summary

Active TS and Q Clearance

Motivated technology professional with strong educational background and experience, holding an Active TS & Q Clearance. Seeking opportunities to assist with complex technical escalations and information technology. Detail-oriented individual with exceptional communication and project management skills, capable of handling multiple tasks effectively in fast-paced environments. Recognized for proactive approach to identifying and addressing issues, focusing on optimizing processes and supporting team objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Field Communications Network Engineer

Apex Systems
05.2023 - Current
  • Evaluate communication hardware and software, as well as troubleshoot Local Area Networks/Base Area Networks/Wide Area Networks (LAN/BAN/WAN), and other network related problems.
  • Administer LAN/BAN/WANs.
  • Schedule conversions and cutovers.
  • Configuring and deploying Network LAN devices
  • Using multi-Software technical tools such as Vision to coordinate requests of cisco devices replacement and refreshing old equipment’s.
  • Configure network equipment prior to shipping to site locations and ensure that all configurations are 100% accurate.
  • Ensure that all new networking equipment is added or configured with the appropriate network tools such as Cisco ISE.
  • Provide technical recommendations to improve customer network architecture.
  • Provide Tier 2 troubleshooting support of outage and networking/circuit issues
  • Proactively monitor network related issues reporting issues to management and customers.
  • Utilize ServiceNow for ticket tracking.
  • Collaborated with cross-functional teams to support network-related projects and initiatives.

Junior Network System Engineer

Department of Energy, Office of Naval Research
10.2022 - 05.2023
  • Provides technical, administration, and engineering support on Microsoft Windows and potentially others like Cisco and Linux to administrators on site.
  • Implements new and existing network and server equipment, to include hardware, and software upgrades.
  • Ensures network connectivity of all servers, workstations, VTC, and other network appliances.
  • Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Tests and secures network components.
  • Anticipates future network requirements, and researches and analyzes emerging technologies and applies them to business needs.
  • Creates and maintains documentation as it relates to network configuration, network mapping, processes, and service records.
  • Develops, implements, and maintains policies and procedures for network administration, usage, and disaster recovery.
  • Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
  • Assisted in the deployment of new technologies, streamlining operational processes within the department.

Technical Support

University of Houston
01.2018 - 01.2022
  • Responsible for maintaining inventory as required to keep desktop devices in good working order.
  • Swap out defective Units to maintain continuity of operations.
  • Interface with the end user to resolve desktop productivity suite issues.
  • Install images on desktop/ peripheral.
  • Provided technical support to 100+ clients daily.

Education

Bachelor of Science - Computer Science, Computer Science and Information Systems

University of Houston
Houston, TX
07-2021

Associate of Science - Computer Science

Lonestar College
Cypress, TX
08-2018

Skills

  • Software development
  • Netcool monitoring expertise
  • Network setup
  • Network switching technologies
  • Layer 2 and 3 networking protocols
  • Network diagnostics expertise
  • Effective problem-solving abilities
  • Clear and concise documentation
  • IP address management

Certification

  • CompTIA A+
  • CompTIA Network +
  • CompTIA Security +
  • Microsoft Azure fundamentals, Jul 2022
  • CCNA
  • CompTIA Linux+ in Progress

Timeline

Field Communications Network Engineer

Apex Systems
05.2023 - Current

Junior Network System Engineer

Department of Energy, Office of Naval Research
10.2022 - 05.2023

Technical Support

University of Houston
01.2018 - 01.2022

Bachelor of Science - Computer Science, Computer Science and Information Systems

University of Houston

Associate of Science - Computer Science

Lonestar College

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