Ali Babali
Denver
Summary
Experienced with coordinating and supervising service activities to maintain high client satisfaction. Utilizes organizational skills and strategic planning to streamline operations and enhance team performance. Knowledge of effective communication and problem-solving to ensure successful service delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Coordinator Supervisor
Liberty Home Products
Denver, CO
01.2026 - Current
- Coordinated service schedules, optimizing resource allocation and improving team efficiency.
- Managed client communications, ensuring timely updates and resolution of inquiries.
- Analyzed service metrics to identify trends and recommend strategic adjustments for improvement.
- Developed process improvements that enhanced workflow efficiency across service teams.
General Manager
3SM Charging Stations
Istanbul
10.2023 - 10.2025
- Spearheaded the end-to-end operational launch of 3SM Charging Stations, establishing scalable processes and positioning the company as a leading EV-charging provider in Turkey.
- Led deployment of 69 EV charging stations (AC & DC), ensuring regulatory compliance, on-time delivery, and cross-agency coordination.
- Built and led a 15-member cross-functional team, overseeing recruitment, onboarding, performance management, and leadership development.
- Led design and rollout of the 3SM mobile app, improving customer accessibility and satisfaction.
- Implemented budget planning and cost-control strategies, reducing operating expenses by 12% while maintaining service quality and operational growth.
- Acted as primary liaison with government agencies, suppliers, and strategic partners to ensure compliance, operational continuity, and long-term growth
- Www.3sm.com.tr
Leasing Agent
UDR
Woodbridge, VA
05.2022 - 05.2023
- Managed end-to-end leasing operations for residential communities, including marketing, tours, applications, lease execution, and move-in coordination.
- Developed and executed digital and on-site marketing campaigns that increased qualified leads and improved conversion rates.
- Negotiated lease renewals and pricing strategies, contributing to a 10% increase in occupancy rates.
- Leased over 200 residential units during tenure by delivering high-quality customer service and efficient follow-up.
- Resolved resident concerns promptly and professionally, maintaining high satisfaction levels and positive tenant relationships.
Property Sales Assistant
Aqana Servis MMC
Baku
03.2021 - 07.2021
- Supported sales operations for one of Azerbaijan’s top three real-estate companies.
- Managed advertising, social-media campaigns, and client scheduling.
- Assisted with documentation and closing of multiple property sales.
- Collaborated with management to design marketing materials and promotional events.
Residential Assistant
James Madison University
Harrisonburg, VA
08.2020 - 12.2020
- Supervised residence-hall activities and handled student support and conflict resolution.
- Organized orientation programs and community events to enhance engagement.
- Acted as liaison between students and university administration.
Education
Executive Training – Crisis Management -
İnstitute of Risk Management
London/Uk02-2025
Bachelor of Science - Hospitality Management and General Business
James Madison University
Harrisonburg, VA, USA05-2022
High School Diploma - undefined
Bellerbys College
Brighton, United Kingdom01-2016
Skills
- Operations management
- Expense control
- Project planning
- Budget analysis
- Executive planning
- Effective delegation
- Regulatory compliance
- Service delivery optimization
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of 20 in the development of Charging Station.
Certification
- Certificate of Appreciation – 3SM Charging Stations (2025)
- Reference Letter – 3SM Charging Stations, Istanbul (Turkey) – Available upon request
Project Management Fundamentals — Professional Certificate
Languages
English
Russian
Spanish
Turkish
Azerbaijani
Timeline
Service Coordinator Supervisor
Liberty Home Products
01.2026 - Current
General Manager
3SM Charging Stations
10.2023 - 10.2025
Leasing Agent
UDR
05.2022 - 05.2023
Property Sales Assistant
Aqana Servis MMC
03.2021 - 07.2021
Residential Assistant
James Madison University
08.2020 - 12.2020
Bachelor of Science - Hospitality Management and General Business
James Madison University
High School Diploma - undefined
Bellerbys College
Executive Training – Crisis Management -
İnstitute of Risk Management
Personal Information
Certifications & References
10-2025