Ali Baig
7 Eleven
Smithtown,NY
6
years of professional experience
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Work History
Store Assistant Manager
5 Years 11 Months- Assisted in inventory management and stock replenishment to ensure product availability.
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated point-of-sale systems, processing transactions accurately and swiftly.
- Trained new staff on store policies, procedures, and customer engagement techniques.
- Implemented merchandising strategies to enhance product visibility and sales performance.
- Coordinated with suppliers to manage deliveries and maintain optimal inventory levels.
- Led initiatives to streamline operations, reducing checkout wait times and improving customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Greeted customers entering store and offered assistance with requirements.
Crew
11 Months- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment and maintained cleanliness standards consistently.
- Assisted team members with food preparation and order assembly.
- Ensured accuracy of orders through attentive listening and confirmation processes.
- Collaborated with staff to streamline workflow during peak hours.
- Executed cash register operations, handling transactions efficiently and accurately.
- Adapted quickly to changing priorities while maintaining high service levels.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
BBA - Marketing and Finance
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication
Cash handling
Cleaning
Attention to detail
Customer engagement
Taking orders
Cleaning and sanitizing
Self-discipline
Safe food handling
Timeline
Crew
McDonald's
01.2021 - 12.2021Read More
Store Assistant Manager
7 Eleven
08.2020 - CurrentRead More
Agriculture University, Rawalpindi
BBA from Marketing and Finance
Read More