Ali Etheridge
Brewton,Alabama
Summary
Strong background of working with the public of all ages. Proven to have a excellent time management skills, as well as a dependable worker. Skilled in computer technologies, proper communication, and ensuring compliance with confidentiality standards.
Overview
3
3
years of professional experience
Work History
Unit Secretary
D.W. McMillan Memorial Hospital
08.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
- Managed incoming calls and directed to appropriate department.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
- Supported office staff and operational requirements with administrative tasks.
- Maintained patient confidentiality in line with HIPAA regulations.
Camp Counselor
YMCA
02.2023 - 07.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.
Waitress
David's Catfish House
11.2022 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Bachelor of Science - Early Childhood Education
University of West Alabama
Livingston, AL05-2026
Associate of Arts - Early Childhood Education
Coastal Alabama Community College
Brewton, AL05-2023
High School Diploma -
W.S. Neal High School
East Brewton, AL05-2021
Skills
- Incoming call reception
- Strong organization
- Customer service
- Telephone reception
- Incoming call management
- HIPAA compliance
- Professional telephone etiquette
- Document management
- Computer proficiency
- Critical thinking
- Collaboration and teamwork
Timeline
Unit Secretary
D.W. McMillan Memorial Hospital
08.2023 - Current
Camp Counselor
YMCA
02.2023 - 07.2024
Waitress
David's Catfish House
11.2022 - 05.2024
Bachelor of Science - Early Childhood Education
University of West Alabama
Associate of Arts - Early Childhood Education
Coastal Alabama Community College
High School Diploma -
W.S. Neal High School
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