Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Hobbies
Generic

Ali Hareb

Summary

Dynamic IT Technician with a proven track record at HARKOUS CHICKEN GROUP S.A.L and HARKOUS FOODS S.A.L , excelling in network optimization and remote support. Expert in hardware installation and technical troubleshooting, enhancing user experience and minimizing downtime. Committed to continuous improvement and user training, fostering a self-sufficient workforce while ensuring robust system performance.

Overview

12
12
years of professional experience

Work History

IT Technician

HARKOUS FOODS S.A.L
03.2020 - Current
  • Maintained office PCs and laptops , networks , surveillance devices and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners.
  • Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
  • Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
  • Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
  • Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Developed and implemented preventive maintenance procedures.


Stock Control Manager & IT Technician

HARKOUS CHICKEN GROUP S.A.L
05.2017 - 03.2020

Goods Flow Manager

HARKOUS CHICKEN GROUP S.A.L
02.2016 - 05.2017

Stock Keeper

HARKOUS CHICKEN GROUP S.A.L
06.2014 - 02.2016

Supermarket & Restaurant Supervisor

HARKOUS CHICKEN GROUP S.A.L
04.2013 - 06.2014

Education

No Degree - Public Relations & Advertising

Faculty Of Information & Documentation
Beirut

Sohmor Official Highschool
Sohmor - West Bekaa

Skills

  • Desktop Technical support (Remote and field)
  • Hardware and software installation and configuration
  • Technical and network troubleshooting
  • Network Security and maintenance
  • User training
  • Data backup , security and recovery
  • Problem-solving
  • Microsoft windows and office
  • IT documentation
  • IT asset management

Additional Information

References available when required.

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

IT Technician

HARKOUS FOODS S.A.L
03.2020 - Current

Stock Control Manager & IT Technician

HARKOUS CHICKEN GROUP S.A.L
05.2017 - 03.2020

Goods Flow Manager

HARKOUS CHICKEN GROUP S.A.L
02.2016 - 05.2017

Stock Keeper

HARKOUS CHICKEN GROUP S.A.L
06.2014 - 02.2016

Supermarket & Restaurant Supervisor

HARKOUS CHICKEN GROUP S.A.L
04.2013 - 06.2014

No Degree - Public Relations & Advertising

Faculty Of Information & Documentation

Sohmor Official Highschool

Hobbies

Playing & Watching Football - Watching Tv

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