Ali Hummel
Minneapolis,MN
Summary
Adaptable service professional with a background in restaurant and retail environments. Recognized for clear communication, guest service, and attention to detail. Brings a strong work ethic and a focus on smooth operations, satisfied customers, and repeat business.
Overview
4
4
years of professional experience
Work History
Server
Britt's Pub
01.2025 - Current
- Build positive relationships with guests through personable communication and attentive service.
- Managed multiple guest needs while ensuring accuracy, organization, and high service standards.
- Collaborated with restaurant staff to ensure smooth and positive guest experiences.
Sales Associate
DB Graphics
10.2022 - Current
- Deliver consistently high standards of customer service while managing individual customer needs and expectations.
- Develop long-term customer relationships through attentive communication, follow-through, and personalized service.
- Present complete product and service solutions based on each customer's specific needs.
- Identify opportunities to recommend additional products and services that provide value to customers.
- Manage multiple priorities while maintaining accuracy, professionalism, and responsiveness.
Server
P.S Steak
10.2022 - 04.2023
- Provided attentive, polished service in a high-end dining environment with a strong focus on guest satisfaction.
- Created memorable dining experiences by anticipating guest needs and providing personalized recommendations.
- Employed suggestive selling and upselling techniques to elevate guest experience and drive sales.
- Enhanced expertise in fine wines and spirits to provide tailored beverage selections for guests.
- Facilitated clear communication with guests and restaurant team members to ensure seamless, timely service.
Server
Monte Carlo
05.2022 - 09.2022
- Delivered friendly, efficient service in a fast-paced restaurant environment.
- Built positive relationships with guests through attentive and personable service.
- Facilitated clear communication with kitchen staff on allergies, dietary restrictions, and special requests to ensure guest safety and satisfaction.
- Balanced multiple tables and competing guest needs while maintaining meticulous attention to detail, enhancing overall dining experience.
- Cultivated positive relationships with guests through attentive and personable service, fostering repeat visits and customer loyalty.
Education
Undergraduate Degree - Massage Therapy
Aveda Institute
Des MoinesSkills
- Fine Dining Service
- Suggestive Selling
- Wine & Spirits Knowledge
- Dietary Communication
- Multitasking
- Menu Knowledge
Timeline
Server
Britt's Pub
01.2025 - Current
Sales Associate
DB Graphics
10.2022 - Current
Server
P.S Steak
10.2022 - 04.2023
Server
Monte Carlo
05.2022 - 09.2022
Undergraduate Degree - Massage Therapy
Aveda Institute