ALI ROSALES
Kissimmee,FL
Summary
A highly engaged and collaborative sales expert with over eight years of experience, deeply enthusiastic about the automotive sector. Exhibits an in-depth grasp of car dealership processes and a proactive commitment to ongoing education, professional development, and skill refinement. Driven to utilize my capabilities to assist both clients and organizations in reaching their strategic goals
Overview
3
3
years of professional experience
Work History
Customer Financial Services Manager
Autonation Toyota Weston
07.2024 - Current
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Reduced errors in contract documentation by implementing rigorous review process before final submission.
Sales Associate
AutoNation Toyota Weston
06.2023 - 06.2024
- Consistently exceeded sales targets through effective communication and negotiation skills.
- Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
- Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Sales person and F & I
Sasac Motors
01.2022 - 05.2023
- Conducted thorough vehicle walk-arounds and test drives, highlighting key features and benefits to prospective buyers.
- Utilized social media platforms to promote available inventory, reaching a wider audience of potential buyers.
- Built long-lasting relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by providing personalized vehicle recommendations based on their needs and preferences.
- Reviewed documentation and identified financial discrepancies where applicable.
Education
Bachelors Degree - PR and Advertising
Universidad Rafael Belloso Chacin
Maracaibo, Vzla08-2015
Skills
- Negotiation
- Problem-solving abilities
- Adaptability and flexibility
- Relationship building and management
- Self motivation
- Professionalism
- Reliable and responsible
- Goal oriented
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Financial Services Manager
Autonation Toyota Weston
07.2024 - Current
Sales Associate
AutoNation Toyota Weston
06.2023 - 06.2024
Sales person and F & I
Sasac Motors
01.2022 - 05.2023
Bachelors Degree - PR and Advertising
Universidad Rafael Belloso Chacin
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