Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ali Shukur

El Cajon,CA

Summary

Proven Valet Shift Manager at Ace Parking, adept in delivering top-notch customer service and support, showcased through resolving complaints and enhancing guest satisfaction. Demonstrated strong communication and problem-solving skills, ensuring efficient vehicle handling. Reliable with a clean driving record, excelling in team collaboration and maintaining professionalism under pressure.

Overview

2
2
years of professional experience

Work History

Valet Shift Manager

Ace Parking
01.2023 - Current
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Answered guest's questions about property amenities and services.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Resolved customer complaints through calm, constructive communication.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.

Education

Accounting

Grossmont Adult Center
1550 Melody Ln El Cajon, CA 92019 United States

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Strong communication skills
  • Problem-solving

Languages

Arabic
Full Professional

Timeline

Valet Shift Manager

Ace Parking
01.2023 - Current

Accounting

Grossmont Adult Center

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Ali Shukur