Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Valet Shift Manager
Manchester Grand Hyatt/ACE Parking
San Diego, CA
05.2023 - Current
Coached employees on interactions with customers to drive exceptional service.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Helped employees accomplish tasks during peak periods.
Upheld company standards and compliance requirements for operations.
Office Manager
Bob's Discount Furniture
El Cajon, CA
08.2020 - 04.2023
Offer diverse clerical support to office team members and customers, answer telephone calls and routinely draft emails and work Excel sheets.
Update financial, customer and business records in company databases.
Organize files, develop spreadsheets, fax reports and scan documents to improve organizational workflow.
Strictly abide by company policy and procedures regarding returns and damage claims.
Responsible for providing exceptional sales support by processing orders accurately and efficiently.
Valet
U.S. Grant/ACE Parking
San Diego, CA
02.2019 - 08.2020
Provided extraordinary guest service by greeting and interacting with guests when the arrived on the property.
Coordinated team of valets handling car parking needs for regular guests and special event parking.
Handled account payments, collected cash and processed credit card charges.
Communicated with hotel guests regarding directions or recommendations for local attractions.
Sandwich Artist
Subway
Santee, CA
11.2018 - 12.2019
Successfully execute detailed orders on the spot from start to finish daily.
Carefully adhere to customers specific instructions related to dietary needs and requests.
Completed opening, closing and shift change tasks by following company guidelines.
Trained sandwich makers to apply attention to detail and commitment to quality.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Ice Cream Server
Baskin Robins
Santee, CA
06.2018 - 10.2018
Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
Managed POS register to complete customer transactions.
Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.