Alia Akil Yussef

• Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
• Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
• Collaborated with team members to develop innovative solutions for meeting customer needs while maintaining profitability goals set by the bank's senior management.

• Provide remarkable customer service through all customer interactions, problem resolution, telephone answering and safe deposits
• Reconcile all transactions during and at end of shift
• Perform routine customer request
• Completed Comerica teller training Program.

Lead teller +vault teller .

• Explained the features of various banking products available to customers.

• Customer service
• Assisted customers with furniture selection and financing
• Built rapport with customers with product inventory knowledge
• Mt/exceeded goals set by management
• Knowledge of procedures and policies that foster an environment of structure and respect
• Participated in company-wide training sessions.

• Received and put away inventory
• Prepared customer orders for packaging
• Loaded boxes into trucks for shipment
• Troubleshoot problems
• Ensure product meets quality requirements.

• Greet and attend customer needs
• Search all items that enter the plane
• Handle all necessary documents.