Alia Buss
Las Vegas
Summary
Accomplished Store Manager excelling in inventory oversight and visual merchandising. Known for fostering a collaborative team environment and resolving customer complaints promptly, dedicated to enhancing store performance and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Store Manager
Short Line Express
Las Vegas
05.2012 - Current
- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored staff on sales techniques and customer service best practices.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Implemented visual merchandising strategies to enhance product displays in-store.
- Coordinated staff schedules to optimize coverage during peak business hours.
- Enforced company policies and procedures to maintain a safe shopping environment.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Maintained accurate records of employee performance reviews.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
Education
GED -
James Madison Memorial High
Madison, WI06-2006
Skills
- Inventory management
- Visual merchandising
- Cash handling
- Staff training
- Customer satisfaction
- Retail operations
- Team leadership
- Policy enforcement
- Problem solving
- Effective communication
- Conflict resolution
- Time management
- Decision making
- Delegating work
- Operational efficiency
- Hourly shift management
- Employee scheduling
- Accurate money handling
- Shift scheduling
- Employee terminations
- Customer service
- Team motivation
- Cash management
- Retail inventory management
- Store merchandising
- Work Planning and Prioritization
- Friendly and positive
Timeline
Store Manager
Short Line Express
05.2012 - Current
GED -
James Madison Memorial High