Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
6
6
years of professional experience
Work History
National Certified Medical Assistant
Skin Physicians & Surgeons
11.2022 - 01.2025
Assisted physicians with Mohs micrographic surgery and excisions, including preparing operating room and sterilizing instruments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Expedited processing of lab results by collecting specimens promptly and accurately following proper protocols.
Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
Performed medical records management, including filing, organizing and scanning documents.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
National Certified Medical Assistant
Central Medical Business Management
01.2022 - 10.2022
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Conducted insurance verification and pre authorizations and managed patient charts.
Coordinated referral appointments with external specialists, ensuring that relevant medical records were shared in a timely manner for optimal patient care continuity.
National Certified Medical Assistant
Above Urgent Care Center
06.2021 - 12.2021
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Customer Service Representative
Titanium Security
01.2019 - 02.2020
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Assisted customers with setting appointments, special order requests, and arranging merchandise shipment
Responded to customer requests for products, services and company information
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns
Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associate of Science - Medical Assistant
San Joaquin Valley College
Ontario, CA
10.2021
Skills
Multi-line System Management
Appointment Coordination
Detail Oriented Data Input
HIPAA Regulations Expertise
Proficient in EMR Software
Clinical Vital Signs Monitoring
Timeline
National Certified Medical Assistant
Skin Physicians & Surgeons
11.2022 - 01.2025
National Certified Medical Assistant
Central Medical Business Management
01.2022 - 10.2022
National Certified Medical Assistant
Above Urgent Care Center
06.2021 - 12.2021
Customer Service Representative
Titanium Security
01.2019 - 02.2020
Associate of Science - Medical Assistant
San Joaquin Valley College
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