Aliana Pugh
Del Rio
Summary
Dynamic Sales Floor Associate at Marshalls Department Store with a proven track record in enhancing customer satisfaction and driving sales. Skilled in cash handling and merchandise display, I leverage strong communication and teamwork to foster a welcoming shopping environment, consistently achieving sales targets while maintaining store organization and cleanliness.
Overview
1
1
year of professional experience
Work History
Sales Floor Associate
Marshalls Department Store
10.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Communication with customers professionally and proactively to provide product information and advice.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
Education
No Degree - Education
Southwest Texas Junior College
Uvalde, TX12-2026
No Degree - Medical Billing And Coding
Paris Junior College
Paris, Texas, TX12-2025
Skills
- Goal oriented
- Customer service
- Store maintenance
- Cash handling
- Merchandise display
- Cleaning
- Store cleaning
- Loss prevention
- Sales trends
- Shrinkage control
- Brand awareness
- POS system operation
- Friendly and helpful
- Honest and dependable
- Adaptable and flexible
- Strong communication and interpersonal skills
Languages
Spanish
Professional Working
Timeline
Sales Floor Associate
Marshalls Department Store
10.2022 - 05.2023
No Degree - Education
Southwest Texas Junior College
No Degree - Medical Billing And Coding
Paris Junior College
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