Aliana Valdez
Baldwin Park,CA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
Certification
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
West Covina, California
05.2018 - Current
- Supervised team operations during shifts to maintain high service standards.
- Trained new employees on front store procedures and customer service standards to ensure consistent customer experience.
- Managed inventory levels and organized stockroom to enhance product accessibility.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Host/Server
Golden Panda Buffet
Baldwin Park, California
06.2017 - 04.2018
- Greeted and seated guests promptly in a busy dining environment.
- Provided menu information and answered guest inquiries effectively.
- Took and processed customer orders accurately using the POS system.
Education
Certificate - Child Development
East San Gabriel Valley Regional Occupation Program
West Covina, CA 06.2017 - 06.2018
Baldwin Park High School
Baldwin Park, CASkills
- Inventory management
- Cash handling
- Customer service
- Team management
- Leadership development
- Problem solving
- Effective communication
- Customer focus
Certification
- Child Development certification
- CPR certified
Timeline
Shift Supervisor
CVS Pharmacy
05.2018 - Current
Host/Server
Golden Panda Buffet
06.2017 - 04.2018
Certificate - Child Development
East San Gabriel Valley Regional Occupation Program
06.2017 - 06.2018
Baldwin Park High School