Overview
Work History
Skills
Languages
Timeline
Generic

Alice Aguilar

Midland ,TX

Overview

17
17
years of professional experience

Work History

Front Desk Manager

Candlewood Suites Hotel
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

Assistant Manager

Sally’s Beauty Supply
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Lead Resident Assistant

Reflection Ministries
02.2022 - Current

Help rebuild the lives of victims of trafficking help with daily tasks help them learn how to do things all over again as far as cleaning cooking assisting with anything else they may need

Facility Manager

Extra Space Storage
05.2018 - 02.2022
  • Provide excellent customer service.
  • Meet sales goals through unit rentals, unit insurance, and moving supplies.
  • Guide new customers through rental processes and agreements.
  • Maintain facilities - sweeping, mopping, changing light bulbs, etc.
  • Work independently on daily tasks as well as cooperate with team members.
  • May be required to run errands for the facility and travel to other store locations.

Skills

  • Customer Service
  • Check-in and Check-out Procedures
  • Problem-solving skills
  • Problem-Solving
  • Customer service expertise
  • Conflict Management
  • Leadership Qualities
  • Listening Skills
  • Shift Scheduling

Languages

Spanish
Limited Working

Timeline

Lead Resident Assistant

Reflection Ministries
02.2022 - Current

Facility Manager

Extra Space Storage
05.2018 - 02.2022

Front Desk Manager

Candlewood Suites Hotel

Assistant Manager

Sally’s Beauty Supply
Alice Aguilar