ALICE CRANE
Alhambra,CA
Summary
A diligent and creative sales manager with a track record for exemplary customer service. I enjoy elevating my environment with style and upbeat energy while sharing my passion and beauty knowledge with customers and my team alike.
Overview
5
5
years of professional experience
Work History
SALES MANAGER
HOT TOPIC
08.2024 - Current
- A lead in one of the largest Hot Topic’s in the country.
- Knowledgeable in various procedures, such as payroll, returns, opening procedures (including register and safe counting), and merchandising.
- Consistently displays excellent customer service skills, both on the floor and in daily/weekly KPIs with high conversion and sales.
- Experienced in working with a large team and collaborating with other leads and sales associates alike.
- Coaches a team of associates that have retained and utilized advice to improve on sales and customer loyalty.
Modeling
Freelance
07.2024 - Current
- Appeared in August issue of "Gothic Culture Magazine"
- Knowledgeable in various lighting setups and posing
- Skills in applying a wide variety of makeup styles and techniques for different shoots
- SFX and standard makeup application experience
INDEPENDENT VENDOR
SANDRA'S COLLECTABLES & ANTIQUES
Whittier, CA
02.2021 - 03.2023
- Greeted customers and helped with product questions, selections and purchases.
- Assisted with marketing for employer using own graphic media knowledge.
- Experienced in educating customers on current deals on memberships, including emailing customers on upcoming discounts and recommendations built on past customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color. Maintained clean sales floor and straightened and faced merchandise.
Education
No Degree - Psychology
Pasadena City College
Pasadena01.2024
High School - Visual Arts Department
LACHSA (Los Angeles County High School For The Arts)
Los Angeles01.2022
Skills
- Enthusiastic, personalized customer service
- Easily adapts, learns, and retains information, including various procedures and sales tools
- Attention to detail pertaining to the sales floor and its presentation, aesthetically inclined
- Visually artistically inclined (illustration)
Timeline
SALES MANAGER
HOT TOPIC
08.2024 - Current
Modeling
Freelance
07.2024 - Current
INDEPENDENT VENDOR
SANDRA'S COLLECTABLES & ANTIQUES
02.2021 - 03.2023
No Degree - Psychology
Pasadena City College
High School - Visual Arts Department
LACHSA (Los Angeles County High School For The Arts)