Alice Dickinson
Etta,MS
Summary
Healthcare professional with proven to deliver exemplary level of healthcare service delivery to patients. Equipped with strong strategic planning abilities, willingness to learn, and excellent communication skills. Coordinates and supervises an interdisciplinary team of staff to assure the continuity of high quality care to patients in accordance with physician prescribed plan of care. Plan and implement strategies for developing improved health care management. Strong organizational skills, superb understanding of data collection and performance metrics.
Overview
10
10
years of professional experience
Work History
Patient Care Manager
LHC Group, LLC
10.2022 - Current
- Responsible for the supervision and coordination of clinical services and provided and directed provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations, and agency policies.
- Coordinated determination of patient home health benefits, medical necessity, and ongoing insurance approvals.
- Reviewed assessments and plans of care daily and consulted clinicians with recommendations as appropriate.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Evaluated clients progress and adjusted service plans to address areas of concern.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
- Maintained detailed records in compliance with agency standards and regulations.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Clinical Nurse
RedMed, LLC
09.2021 - 10.2022
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Provided clinical oversight and support to health care teams.
- Evaluated patient histories, complaints, and current symptoms.
- Developed and maintained collaborative relationships with healthcare providers.
- Documented patient progress and care interventions in medical records.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Utilized evidence-based practice to assess and provide care for patients.
Registered Nurse, Medical-Surgical Unit
North Mississippi Health Services
03.2021 - 09.2021
- Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
- Advocated for and strived to protect health, safety, and rights of patient.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Utilized EPIC to document data related to patient care such as medications, interventions and patient responses.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
School Nurse
Lafayette County School District
08.2014 - 01.2021
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Participated in development of school safety plans to address areas of concern.
- Oversaw health services for school of over 700 students and faculty.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Educated students on various health topics to promote overall health and wellbeing.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Bachelor of Science - Nursing
University of Mississippi Medical Center
Jackson12-2019
Associate of Science - Nursing
Itawamba Community College
Fulton, MS05-2014
Skills
- Healthcare regulations
- Complex Strategic Planning
- Patient Management
- Electronic Health Records Management
- Case Management
- Team Coordination
- Strong Clinical Judgement
- Patient and family advocacy
- Setting up referrals
- Disease management programs
- Excellent Verbal and Written Communication Skills
- Call triaging
- Managing Deadlines
Timeline
Patient Care Manager
LHC Group, LLC
10.2022 - Current
Clinical Nurse
RedMed, LLC
09.2021 - 10.2022
Registered Nurse, Medical-Surgical Unit
North Mississippi Health Services
03.2021 - 09.2021
School Nurse
Lafayette County School District
08.2014 - 01.2021
Bachelor of Science - Nursing
University of Mississippi Medical Center
Associate of Science - Nursing
Itawamba Community College
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