Andrea Calvo
nurse leader
Miami,FL
Summary
Proactive Patient Care Manager with extensive experience in managing budgets, interdisciplinary team collaboration, and ensuring compliance with healthcare regulations. Skilled in developing new talents, treatment plans, optimizing resource allocation, and enhancing patient safety and satisfaction. Bringing strong leadership, critical thinking, and a passion for improving patient outcomes.
Overview
18
18
years of professional experience
Work History
Patient Care Manager
Baptist Hospital
06.2022 - Current
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
- Worked with providers to define quality metrics and outcome reporting process.
- Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
- Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
- Spearheaded initiatives to improve overall patient experience, leading to increased satisfaction scores and positive reviews.
- Increased patient safety by enforcing strict infection control measures and monitoring adherence to protocols.
- Collaborated with physicians and other healthcare professionals to develop comprehensive treatment plans for patients.
Patient Care Supervisor
Baptist Hospital
01.2019 - 06.2022
- Enhanced team morale by recognizing individual achievements regularly during staff meetings and through informal interactions.
- Monitored infection control practices within the unit closely, ensuring strict adherence to guidelines that resulted in reduced instances of hospital-acquired infections among patients under my supervision.
- Provided ongoing support to staff members dealing with complex cases or challenging patient situations, fostering a sense of teamwork and collaborative problemsolving.
- Evaluated nursing documentation regularly to ensure accuracy, completeness, and compliance with established guidelines, leading to increased audit scores for the unit.
- Improved quality of care for patients, conducting thorough assessments, and designing individualized care plans in collaboration with the multidisciplinary team.
- Optimized resource allocation to address patient needs effectively while maintaining budget constraints.
- Increased staff retention rates with regular performance evaluations, constructive feedback, and professional development opportunities.
Staff Nurse
Baptist Hospital
06.2013 - 01.2019
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Staff Nurse, Medical Intensive Care Unit
White Plains Hospital
01.2007 - 06.2013
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions for critical care patients
- Mentored new nursing staff, supporting their professional growth and development.
- Managed complex wound care, utilizing advanced techniques to promote healing and prevent infection.
- Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
Education
Bachelor in Nursing - Nursing
Miami Dade College
Miami, FL12.2018
Associate Degree in Nursing - Nursing
Rockland Community College
Suffern, NY01.2007
Master in Psychology - Psychology
CESULON
Londrina, Brazil01.1998
Skills
- Manage and organize a team with quality
- Quality Improvement
- Relationships and rapport
- Innovation and Creativity
- Healthcare regulations
- Patient Education
- Case assessments
- Leadership development of talents
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Patient Care Manager
Baptist Hospital
06.2022 - Current
Patient Care Supervisor
Baptist Hospital
01.2019 - 06.2022
Staff Nurse
Baptist Hospital
06.2013 - 01.2019
Staff Nurse, Medical Intensive Care Unit
White Plains Hospital
01.2007 - 06.2013
Bachelor in Nursing - Nursing
Miami Dade College
Associate Degree in Nursing - Nursing
Rockland Community College
Master in Psychology - Psychology
CESULON