Dynamic and results-driven professional with experience at Brinker International, excelling in customer service and operational efficiency. Proven ability to multitask and train team members, enhancing order accuracy and guest satisfaction. Skilled in POS systems and fostering a collaborative environment, ensuring a reliable and engaging experience for all customers.
Overview
2
2
years of professional experience
Work History
To-Go Specialist
Brinker Internationl, Chili's Grill & Bar
West Jordan, UT
05.2024 - Current
Prepared and packaged to-go orders efficiently, ensuring accuracy and quality for customer satisfaction.
Collaborated with kitchen staff to streamline order fulfillment processes during peak hours.
Maintained cleanliness and organization of the to-go area, enhancing operational efficiency and safety compliance.
Assisted in training new team members on proper handling of to-go orders and customer service standards.
Learned and taught new menu items and computer systems every quarter.
Gained expertise of the POS and processed payments daily.
Built an engaging environment for guests and co-workers alike, where everyone felt a sense of family and hospitality.
Sales Associate
Hot Topic
West Jordan, UT
12.2023 - 05.2024
Assisted customers in product selection and inquiries to enhance shopping experience.
Maintained visual merchandising standards to promote brand image and drive sales.
Efficiently processed up to hundreds of payments single-handedly every day.
Processed transactions accurately and efficiently using point-of-sale systems.
Collaborated with team members to achieve daily sales goals and improve store performance.
Created trust and reliability among customers, offering a personalized experience to all.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT
Skills
Strong multitasking
Phone etiquette
Quick learner
Initiative-taking
Engaging team collaborator
Efficient Teacher
Customer service
Time management
Accomplishments
Achieved a $3 raise in my first 6 months by showing my above the line work, helping out in every part of the restaurant during our peak rush hours while smoothly running my own zone.
Moved out with my partner at 19 years old, paying over 2k in bills.
Held a job for over a year and a half and have had a steady income since I've been 17.