With a strong background as a receptionist at Long Beach Tennis Center, I learned skills in handling stressful situations and managing high customer flows efficiently. Working with the Town of Babylon provided extensive experience working with children aged 3-17. I am a dependable, quick-learning, and energetic professional dedicated to delivering exceptional service.
I undertook a range of duties essential to delivering exceptional customer service. This included welcoming clients, managing phone inquiries, scheduling appointments, coordinating coaching sessions, addressing customer concerns, and processing financial transactions. As I progressed, I began to run USTA tournaments, showcasing my proficiency in both administrative functions and event management.
I facilitated the introduction of beginners to both tennis and swimming, with the focusing of refining their technique and skills. I provided comprehensive instruction on tennis strokes and coordinated administrative tasks for colleagues. Within the swim department, I conducted lessons aimed at teaching children the fundamentals of swimming and proficiency in each stroke, underscoring my commitment to professional instruction and organizational support.