Aisling Murray
Pleasant Prairie
Summary
Dynamic and personable student with a diverse skill set in academic excellence, athletic achievement, and artistic creativity. Eager to contribute to a collaborative team environment while gaining valuable experience in the psychology field, particularly in sports psychology. Passionate about understanding the mental aspects of athletic performance and committed to fostering positive outcomes for individuals and teams. Prepared to leverage unique talents to make a meaningful impact in the pursuit of psychological well-being and performance enhancement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Guided Wellness
04.2024 - Current
- Help clients find a therapist that not only matches their personality but also their needs
- Help answer clients questions and concerns regarding their care
- Reschedule and reschedule appointments, send daily reminder messages
- Engage with customers and coworkers to create a positive environment for clients and coworkers
- Conducting sales
Beauty Advisor
Ulta Beauty
06.2022 - Current
- Provide exceptional experience for all guests
- Engaging with each guest to determine their individual needs
- Conducting cashier tasks - sales, refunds, exchanges, and on-line orders
- Making sure shelves are stocked and organized
- Supporting the leadership team through the focus on performance, people, and process
- Aptitude to learn and communicate product knowledge
- Collaborate with managers and associated throughout the store to help grow the business
- Regularly participate in ongoing training on brands and professional development to drive sales performance
Fitness Center Attendant
University of Wisconsin Milwaukee - Klotsche Center
10.2023 - 12.2024
- Manage all aspects of weight and cardio room operation, including enforcing policies, cleaning machines, completing hourly counts, and reporting broken equipment [for 20 hours weekly].
- Maintain current CPR/AED/First-Aid certifications and perform hourly risk assessments to ensure safety of patrons.
- Engage with coworkers, supervisors, and patrons to facilitate a positive work and fitness environment and resolve disagreements when necessary.
FAN Ambassador
UWM Alumni Association
10.2021 - 05.2022
- Connected with UWM alumni to gain advice, hear stories, and experiences through phone calls, text messages, and emails.
- Building a culture of philanthropy within the university and with students
- Create lifelong connections to UWM
- Acted as student representatives at in person events
- Promote Panther pride by sharing campus news and experiences
- Engaged with UWM and asked alumni for support in financial areas such as programs, schools, and scholarships
Server
Lakeshore Nutrition
05.2021 - 08.2021
- Educated and informed customers on product benefits
- Maintained knowledge of current deals
- Responded to service desk calls; Processed payments;
- Created and updated customer profiles; Took call in orders
- Memorized recipes for all drinks on both the shake and tea menus, including monthly specials
- Prepared shakes and teas
- Thoroughly washed and cleaned shake containers after they were used to prepare them for the next orders
- Cleaned and sanitized between customers
- Welcomed customers and engaged in conversation while they wait for their order
- Key holder. Cleaned the store after closing; Took out trash; Refilled ingredients, cups and lids; Cleaned tables and counters. Opened the store, made sure it was ready for the day
Swim Instructor
Swimtastic + Swimlabs Swim School
02.2020 - 11.2020
- Taught swim skills in a fun and positive manner, provide continuous positive corrective feedback, and provide customers with monthly individualized reports on swimmers
- Printed each students assessment sheet prior to each lesson
- Developed relationships with students; lead them as a group while also understanding the needs my individual swimmers
- Checked that every swimmer was comfortable and progressing at their own pace
- Ensured swimmers were wearing the correct swim attire and had removed jewelry, etc
- Provided and obtained feedback at the end of lessons
- Updated attendance and progress reports in the customer database
- Dealt with customer queries or complaints by phone, email or in person
- Ensured the pool and changing area was clean, tidy, hygienic and safe for swimmers upon arrival and departure, and that all equipment remained clean and undamaged and was stored safely after sessions
- Attended continuous professional development sessions on safety, risk and teaching.
- Ie. Lifeguard and CPR training
Sales Associate
American Eagle
06.2019 - 02.2020
- Educated customers on product details
- Recommended and located merchandise to fit their needs
- Maintained knowledge of current sales and promotions
- Introduced and provided incentives to join the AEO loyalty program
- Signed customers up for loyalty program
- Responded to service desk calls; Processed payments and returns;
- Created and updated customer profiles; Placed special orders
- Resolved guest concerns while sticking to company policy.
- Organized displays and stocked shelves to ensure a pleasant shopping experience
- Escorted customers to changing rooms and assisted with needs
- Maintained changing rooms by ensuring they were clean and tidy.
Education
B.A. - Psychology, Kinesiology
University of Wisconsin- Milwaukee
Milwaukee, WI01.2024
Skills
- Bookkeeping
- Scheduling
- File management
- Schedule management
- Multi-line telephone systems
- Verbal and written communication
- Meeting preparation
- Documentation and reporting
- Customer and client relations
- First aid certified
- CPR certified
- Fitness equipment maintenance
- Conflict resolution
- Equipment demonstration
Accomplishments
- Assisted management with the training of 4 new staff members.
- Collaborated with team of 3 in the development of updated the fitness center.
- Able to take over role of office management for an extended period of time
Certification
CPR/AED/First-Aid Certification
Lifegaurd Certified
Timeline
Receptionist
Guided Wellness
04.2024 - Current
Fitness Center Attendant
University of Wisconsin Milwaukee - Klotsche Center
10.2023 - 12.2024
Beauty Advisor
Ulta Beauty
06.2022 - Current
FAN Ambassador
UWM Alumni Association
10.2021 - 05.2022
Server
Lakeshore Nutrition
05.2021 - 08.2021
Swim Instructor
Swimtastic + Swimlabs Swim School
02.2020 - 11.2020
Sales Associate
American Eagle
06.2019 - 02.2020
B.A. - Psychology, Kinesiology
University of Wisconsin- Milwaukee
Awards
University of Wisconsin Milwaukee - Deans List Fall 2020, Tremper High School - Academic Honor Roll 2014
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