Alice Gann
Depew,OK
Summary
Dynamic Executive Assistant and HR Specialist with a strong track record in effective communication and team collaboration. Skilled in managing confidential information and enhancing organizational efficiency through meticulous time management and problem-solving. Detail-oriented Executive Assistant with expertise in document preparation and confidentiality management. Proven ability to streamline processes and enhance communication, contributing to efficient operations.
Overview
20
20
years of professional experience
Work History
Executive Assistant/Human Resources Specialist
Carrus Lakeside Hospital
Bristow, Oklahoma
01.2023 - Current
- Prepared comprehensive documents, including reports, presentations, and meeting minutes for executive review.
- Maintained organized filing systems for confidential documents, ensuring easy access and security.
- Maintained confidential records and files related to executive operations.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Monitored incoming emails and responded accordingly in a timely manner.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Developed effective filing systems for easy retrieval of information when needed.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Asset Protection Associate/Manager
Walmart
Glenpool, Oklahoma
06.2015 - 12.2022
- Executed loss prevention strategies to mitigate theft incidents and reduce inventory shrinkage.
- Conducted regular audits to ensure compliance with safety protocols and company policies.
- Trained new associates on asset protection procedures and safety measures.
- Collaborated with management to enhance store security measures and improve safety protocols.
- Responded to alarms and security breaches promptly, ensuring a safe shopping environment.
- Performed routine surveillance monitoring to detect and address suspicious activities.
- Implemented inventory control management techniques to optimize stock accuracy.
- Engaged with law enforcement to report incidents and share relevant information.
- Monitored employee activities to ensure compliance with company policies.
- Conducted investigations into theft incidents and documented findings for management.
- Supported event security during special promotions and high-traffic periods.
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Partnered with store managers on basis to conduct loss investigations.
Personal Banker
Spirit Bank
Bristow, OK
03.2006 - 03.2013
- Assisted clients in understanding financial products to enhance their banking experience.
- Facilitated account openings and closings, streamlining the customer onboarding process.
- Resolved customer inquiries promptly, enhancing overall satisfaction and loyalty.
- Developed long-term relationships with clients to foster trust and loyalty.
- Promoted promotional products and services, increasing customer participation.
- Participated in community outreach efforts to enhance branch visibility and client acquisition.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Identified potential fraud risks on accounts and reported suspicious activities to management.
- Performed daily balancing of cash drawer and reconciled discrepancies when necessary.
- Processed loan applications according to established guidelines.
Education
High School Diploma -
Depew High School
Depew05-1992
Skills
- Document preparation
- Confidentiality management
- Filing systems
- Meeting coordination
- Email management
- Customer relationship management
- Compliance auditing
- Effective communication
- Problem solving
- Detail orientation
- Time management
- Team collaboration
- Human resource laws
- File organization
- Office administration
- Proper phone etiquette
- Calendar management
- Self-starter
- Excel spreadsheets
- Meticulous attention to detail
References
References available upon request.
Timeline
Executive Assistant/Human Resources Specialist
Carrus Lakeside Hospital
01.2023 - Current
Asset Protection Associate/Manager
Walmart
06.2015 - 12.2022
Personal Banker
Spirit Bank
03.2006 - 03.2013
High School Diploma -
Depew High School