Alice Goff
Knoxville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Restocked and rotated stock in display case to mitigate stock loss.
Waitress, Cocktail Server
Harrah's Casino
05.2001 - 11.2006
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Assembly Line Production Worker
Johnson Controls
07.1993 - 09.1998
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
Waitress
Howard Johnson's
02.1980 - 12.1988
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Diploma - Massage Therapist
Spencerian College - Louisville
Louisville, KY2015
Diploma - Table Gaming
Dealers School
Bullhead City, AZ1991
Ged -
McDowell High School
McDowell, KY06.1980
Skills
- Dependable and honest
- Cleanliness and hygiene
- Food service standards
- Salesmanship abilities
- Team Player
- Cleaning and sanitizing
Certification
- Area of certification Training - Timeframe
- Certified Job Title, Company Name - Timeframe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
Willing to learn new skills and experience with in the business.
Timeline
Waitress, Cocktail Server
Harrah's Casino
05.2001 - 11.2006
Assembly Line Production Worker
Johnson Controls
07.1993 - 09.1998
Waitress
Howard Johnson's
02.1980 - 12.1988
Sandwich Artist
Subway
Diploma - Massage Therapist
Spencerian College - Louisville
Diploma - Table Gaming
Dealers School
Ged -
McDowell High School