Alice Gutierrez
Houston,TX
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in cash handling and employee training. Enhanced operational efficiency through effective staff management and inventory control. Committed to workplace safety and delivering exceptional customer service, consistently resolving inquiries to elevate the overall service experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
04.2023 - Current
- Supervised daily operations to ensure smooth workflow and adherence to safety protocols.
- Trained team members on operational procedures and best practices for efficiency.
- Monitored inventory levels and coordinated with suppliers for timely stock replenishment.
- Assisted in scheduling shifts to optimize staff coverage during peak hours.
- Resolved customer inquiries effectively, enhancing overall service experience.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Education
High School Diploma -
Stephen F. Austin High School
1700 Dumble St, Houston, TX 7702307.2020
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Inventory control and record keeping
- Customer-oriented
Certification
- Certified as a Food Safety Manager
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
Starbucks
04.2023 - Current
High School Diploma -
Stephen F. Austin High School
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