Summary
Overview
Work History
Skills
Accomplishments
Languages
Timeline
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Alice Lehimdjian Shannon

Alice Lehimdjian Shannon

Springfield,VA

Summary

Self-driven, results focused and passionate sales leader. An experienced individual with seasoned luxury experience and exposure to branded and independent properties within the Mid-Atlantic region. Possesses a no-nonsense approach to meeting and exceeding yearly top line revenue across multiple hotels. Expert in strategic planning and implementation, market share identification and business development. A dependable leader who inspires trust and consistently achieves and exceeds both management and owner expectations.

Overview

35
35
years of professional experience

Work History

Area Director of Sales & Marketing

The Alexandrian Hotel & Morrison House
01.2023 - Current

• Leads Sales & Marketing for two Marriott Autograph Collection hotels, with full accountability for group sales, catering, business travel, marketing, and conference services.
• Consistently exceeding year-over-year top-line revenue targets, driving increased market share and profitability for both properties.
• Directs a cross-functional commercial team, fostering collaboration to deliver integrated sales strategies and measurable performance improvements.
• Partners closely with the Area Director of Revenue Management to align pricing, distribution, and demand-generation strategies across both transient and group segments.
• Focuses on optimizing commercial performance through data-driven decision-making, targeted marketing campaigns, and strategic partnerships.

Regional Director of Sales & Marketing

HERSHA HOSPITALITY MANAGEMENT
03.2020 - 01.2023
  • Lead the sales discipline across 14 full-service and select-service branded and independent modern luxury hotels throughout the Mid-Atlantic, with a strategic focus on the Washington, D.C. Central Business District and Greater Philadelphia area.
  • Directed a high-performing team of Directors of Sales, ensuring alignment with property goals and delivering consistent, measurable sales success.
  • Partner closely with the Regional Director of Revenue Management to design and implement sales strategies and marketing initiatives across transient and group segments.
  • Achieved post-pandemic success with all downtown properties exceeding monthly revenue budgets since February 2022, reflecting a robust recovery and sustained performance.

Area Director of Sales

Hersha Hospitality Management
01.2018 - 03.2020
  • Leads Sales & Marketing for two Marriott Autograph Collection hotels, with full accountability for group sales, catering, business travel, marketing, and conference services.
  • Consistently exceeding year-over-year top line revenue targets, driving increased market share and profitability for both properties.
  • Directs a cross-functional commercial team, fostering collaboration to deliver integrated sales strategies and measurable performance improvements.
  • Partners closely with the Area Director of Revenue Management to align pricing, distribution, and demand-generation strategies across both transient and group segments.
  • Focuses on optimizing commercial performance through data-driven decision-making, targeted marketing campaigns, and strategic partnerships.

Senior Area Sales Manager

THE RITZ-CARLTON HOTEL COMPANY
07.2010 - 03.2018
  • Responsible for Group Sales and New Business Development for Washington DC, Maryland, Virginia and the International markets. Legal (Vertical) and Diplomatic (Europe & Asia Region) Total Account Management.
  • Managed group and transient sales efforts for dual properties from 2012 to 2016. Responsible for identifying and qualifying new target accounts while maintaining growth with key and corporate negotiated accounts for the brand.
  • Spearheaded the successful launch of the Annual “Legal Professionals Appreciation Event” from 2012 to 2018, resulting in an average of 20% growth year over year within the legal group segment.

Director of Sales

The Ritz-Carlton Georgetown, Washington D.C.
07.2010 - 07.2012
  • Developed and executed comprehensive sales strategies to drive revenue growth across diverse markets.
  • Analyzed market trends and competitor activities to identify new business opportunities and optimize sales initiatives.
  • Mentored and trained sales personnel on best practices, enhancing team capabilities and overall performance excellence.

Senior Sales Manager

MANDARIN ORIENTAL WASHINGTON D.C.
03.2003 - 07.2010
  • Pre and Post Opening Senior Sales Manager
  • Responsible for International, Diplomatic, Legal, and all Mid-Atlantic Corporate Group and Transient Sales.
  • Drive unique and innovative strategies to introduce a new luxury brand to the DC Market place.
  • Ranked number 1 in the brand for exceeding pre-opening Sales Goals.
  • Increased YOY revenue by 10%-15% within the assigned market segments and sub segments.
  • Personally recognized as “Manager of the Quarter” in Q3 in 2015

Associate Director of Sales

THE WATERGATE HOTEL, WASHINGTON DC
09.2001 - 03.2003

Associate Director of Sales

JURYS DOYLE HOTEL GROUP, WASHINGTON DC
07.1997 - 09.2001

Conference Services Coordinator

FOUR SEASONS HOTEL GEORGETOWN, WASHINGTON DC
05.1995 - 07.1997

Reservations Manager

MORRISON HOUSE, ALEXANDRIA
09.1993 - 05.1995

Reservations Coordinator

THE RITZ-CARLTON, PENTAGON CITY
09.1990 - 09.1993

Skills

  • Sales Leadership
  • Team Building and Development
  • Sales and Revenue Strategist
  • New Business Development
  • Account Acquisition & Retention
  • Sales Recruitment
  • Brand Marketing
  • Owner Relations
  • Operational Excellence
  • Limited proficiency in Arabic and Armenian language

Accomplishments

  • Supervised regional hotel sales portfolio including sales teams deployed against fourteen hotels in the Washington DC and Philadelphia region.

Languages

Arabic
Limited Working

Timeline

Area Director of Sales & Marketing

The Alexandrian Hotel & Morrison House
01.2023 - Current

Regional Director of Sales & Marketing

HERSHA HOSPITALITY MANAGEMENT
03.2020 - 01.2023

Area Director of Sales

Hersha Hospitality Management
01.2018 - 03.2020

Director of Sales

The Ritz-Carlton Georgetown, Washington D.C.
07.2010 - 07.2012

Senior Area Sales Manager

THE RITZ-CARLTON HOTEL COMPANY
07.2010 - 03.2018

Senior Sales Manager

MANDARIN ORIENTAL WASHINGTON D.C.
03.2003 - 07.2010

Associate Director of Sales

THE WATERGATE HOTEL, WASHINGTON DC
09.2001 - 03.2003

Associate Director of Sales

JURYS DOYLE HOTEL GROUP, WASHINGTON DC
07.1997 - 09.2001

Conference Services Coordinator

FOUR SEASONS HOTEL GEORGETOWN, WASHINGTON DC
05.1995 - 07.1997

Reservations Manager

MORRISON HOUSE, ALEXANDRIA
09.1993 - 05.1995

Reservations Coordinator

THE RITZ-CARLTON, PENTAGON CITY
09.1990 - 09.1993
Alice Lehimdjian Shannon