Alice Ngufor
Brandywine,MD
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Successful and seasoned [Job Title] with expertise in providing wide range of high-quality insurance solutions. Possesses deep knowledge of insurance industry with extensive experience assessing customer risk and providing tailored solutions to meet needs. Adept at building trust with clients, providing guidance and financial advice, and delivering outstanding service.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
Transamerica Life Insurance Company
02.2021 - Current
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Obtained underwriting approval by completing application for coverage.
- Provided coverage option information to assist clients in protecting assets.
- Promoted products and services using upselling and other sales strategies.
- Upsold additional products and services after identifying customer needs and requirements.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
Home Health Aide
T & N Nursing Care
05.2014 - 02.2020
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Education
Bachelor of Science - Social Work
Grand Canyon University
Phoenix, AZ02.2023
Associate of Science - General Studies
Prince George's Community College
Upper Marlboro, MD06.2021
Associate of Science - Nursing
Jay College of Nursing
Palm Beach, FL09.2020
Skills
- New Agent Training
- Email Marketing
- Team Training and Development
- Client Service
- Insurance Product Expertise
- Client Relationship Management
Timeline
Licensed Insurance Agent
Transamerica Life Insurance Company
02.2021 - Current
Home Health Aide
T & N Nursing Care
05.2014 - 02.2020
Bachelor of Science - Social Work
Grand Canyon University
Associate of Science - General Studies
Prince George's Community College
Associate of Science - Nursing
Jay College of Nursing