Alice Puzyk
Business Management, Design Project Manager
Valparaiso,IN
Summary
Well-qualified Customer Service, Managing Office Needs and Sales with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
31
31
years of professional experience
Work History
Leasing Sales Agent, Customer Service
L.I. Combs
Valparaiso, IN
02.2019 - 02.2023
Answering all incoming calls to articulate product value to prospective clients and resolving concerns of existing residents. Creating work orders and resolving problems for residents. Handling all paperwork for each prospective new client, existing residents, and training new sales personnel.
Office Management
Larry Miller Glass, Inc.
Valparaiso, IN
03.2015 - 01.2019
Managed office staff, created paperwork management for firm, answered calls of clients and vendors. Handled all invoicing and billing for firm. Sales of materials and projects on sales floor.
Owner, Manager
Paraplan, Inc.
Merrillville, IN
09.1990 - 08.2013
Created new design project management company. Managed and delegated staff of 15 and handled all purchasing for company and projects. Site meetings with clients, problem solving, design management, hiring of contractors, project and budget management.
Education
Bachelor of Science - Architectural And Building Sciences
Indiana State University
Terre Haute 05.2001 -
Bachelor of Arts - Architectural Engineering Technology
Purdue University - North Central
Westville, IN 05.2001 -
Skills
Customer service and sales
Business processes and procedures
Relationship building and retention
Fair housing policies
Business Development
Maintenance requests
Administrative support
Marketing and advertising
Contract Negotiation
Property management
Staff Management
Account management
Timeline
Leasing Sales Agent, Customer Service
L.I. Combs
02.2019 - 02.2023
Office Management
Larry Miller Glass, Inc.
03.2015 - 01.2019
Bachelor of Science - Architectural And Building Sciences
Indiana State University
05.2001 -
Bachelor of Arts - Architectural Engineering Technology
Purdue University - North Central
05.2001 -
Owner, Manager
Paraplan, Inc.
09.1990 - 08.2013