Alice Woodman
State College,PA
Summary
Offering strong communication and organizational skills, eager to learn and develop in a college environment. Looking to help further leadership skills while helping students along the way.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Ten Thousand Villages
07.2023 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
Customer Service Cashier
CVS Pharmacy
03.2023 - 08.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Marketing
Pennsylvania State University
University Park, PA05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Written and verbal communication
- Conflict resolution
Accomplishments
Principal's Award 2021: Maintaining a 4.0 GPA for freshman year of high school.
Languages
French
Professional Working
Timeline
Customer Service Cashier
Ten Thousand Villages
07.2023 - 10.2023
Customer Service Cashier
CVS Pharmacy
03.2023 - 08.2023
Marketing
Pennsylvania State University
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