Alice Ann Carson
Collegiate Chapter Specialist
Newnan,GA
Summary
Team leader experienced in directing activities in a fast paced setting. Talented at developing strategies, extensive budgeting, recruiting, marketing and communication skills. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Collegiate Chapter Specialist
Phi Mu National Headquarters
Peachtree City, GA
05.2021 - Current
- Oversee 18 different Phi Mu chapters across the United States ranging from Colorado, Texas, Arkansas, Hawaii, Virginia, California, and Louisiana.
- Built and cultivated long-term quality relationships with the 18 different chapters by addressing needs and providing superior support.
- Fielded member complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Delivered feedback to decision-makers regarding member performance and training needs.
- Ensure all 18 chapters are in good financial standing with extensive budget training. We are responsible for educating members about billing, payment processing, and support policies and procedures.
- Assist in recruiting hundreds of women and tracking their membership retention rate.
- Updated account information to maintain correct chapter member records.
- Travel to different chapters to offer hands-on assistance to members, assessing needs and maintaining current knowledge of member preferences.
- Work with our selected insurance company to ensure chapters are having safe and quality social functions.
Education
Bachelor of Arts - English Literature
University of West Georgia
Carrollton, GA 08.2017 - 05.2021
Skills
Self-starter
undefinedAccomplishments
- Awarded the Collaborative Metal by my team/supervisor.
Timeline
Collegiate Chapter Specialist
Phi Mu National Headquarters
05.2021 - Current
Bachelor of Arts - English Literature
University of West Georgia
08.2017 - 05.2021
www.linkedin.com/in/alice-ann-carson-2096601ba
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