Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

ALICE GRACE W. BROWN, WCCP, CPDM, CPFI

Huntington Beach,CA

Summary

To use my personal relation skills and extensive training to acquire a position as Claims Administration and Risk Management QUALIFICATIONS Experience in supervising litigated and managing Workers’ Compensation Program Deep knowledge of state and local laws and codes Outstanding knowledge of workers’ compensation litigation process Ability to interpret regulations and proceedings Skills in medical and technical terminologies Ability to review and approve a variety of insurance and liability claims Ability to maintain records and administrative work Knowledge in the Implementation of IIPP, Fire Prevention Program, Emergency Action Plan (EAP) and other related OSHA requirements

Overview

23
23
years of professional experience
1
1
Certification

Work History

Absence & Workforce Health Specialist

First American
12.2022 - 05.2023
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

Imperial, CFS, Inc
02.2022 - 10.2022
  • Risk Management and Workers’ Compensation Claims Administration, Organized and supervised Workers Compensation Program and processed claim files
  • Facilited and implemented OSHA recommended safety topics
  • Reviewed Covid-19 Emergency Temporary Standard Programs and Revisions
  • Evaluated existing IIPP, EAP, Fire Prevention Program and Heat and Illness Prevention Plan and other related OSHA Guidelines
  • Conducted hazard assessment and recommended solutions to address deficiencies

Staff Pay, Inc
10.2006 - 12.2021
  • Risk Management and Workers’ Compensation Claims Administration, Organized and supervised Worker Compensation Programs and processed legal documents
  • Developed and ensured compliance to compensation policies and procedures
  • Managed employee injury cases and oversaw all investigation claims for various parties
  • Assisted various departments and prepared budgets, monitored expenditures and settled all claims
  • Analyzed inquiries, complaints and assisted to resolve issues
  • Maintained records for all workers compensation claims, GL, Auto and Property and related activities

Store Manager

PLS Financial
04.2005 - 10.2006
  • Maintained and monitored daily operations based on DFI and PLS Guidelines
  • Trained new store managers
  • Supervised multiple stores simultaneously

Station Supervisor

American Trans Air
03.2000 - 04.2005
  • Provided Customer Service Agent supervision
  • Created and monitored weekly schedules
  • Promoted and maintained Safety and FAR Standards
  • Monitored flight arrivals and On-Time Departures
  • Helped Customer Service Agents during ATC’s and delays

Education

Human Resource Administration - Earned With Distinction

University of California - Los Angeles
Los Angeles, CA
2014

Bachelor of Arts - Psychology

California Southern University
2011

Workers’ Compensation Claims Professional

The Institutes
2011

Bachelor of Arts - Sociology

Assumption College
1990

Skills

  • Management Training
  • Inventory Management
  • Sales Expertise
  • Price Structuring
  • Policy and Procedure Explanations
  • Information Updates
  • Investigative Interviews
  • Accident Investigations
  • Claims
  • Case Coordination
  • Compliance Checks

Certification

Occupational Safety and Health Administration, OSHA - June 2019 Associate in Risk Management – December 2017 Certified Professional in Fraud Identification – December 2015 Certified Professional Disability Management Designation – August 2015-December 2010 Workers’ Compensation Claims Profesdional Designation - December 2009 Workers’ Compensation Claims Administration

Affiliations

National Safety Council Disability Management Employers Coalition Employers Fraud Task Force of California

Timeline

Absence & Workforce Health Specialist

First American
12.2022 - 05.2023

Imperial, CFS, Inc
02.2022 - 10.2022

Staff Pay, Inc
10.2006 - 12.2021

Store Manager

PLS Financial
04.2005 - 10.2006

Station Supervisor

American Trans Air
03.2000 - 04.2005

Human Resource Administration - Earned With Distinction

University of California - Los Angeles

Bachelor of Arts - Psychology

California Southern University

Workers’ Compensation Claims Professional

The Institutes

Bachelor of Arts - Sociology

Assumption College
ALICE GRACE W. BROWN, WCCP, CPDM, CPFI