Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alicen Carter-Chantler

Payette,ID

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

Hazel Healthcare
Meridian, Idaho
01.2024 - 08.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster the clinic's commitment to quality care.
  • Collected vital signs and performed preliminary health assessments accurately.
  • Coordinated with lab personnel for timely processing of diagnostic tests.
  • Educated patients on treatment plans and medication instructions effectively.

Patient Ambassador

Cherry Heights Family Clinic
Meridian, ID
05.2023 - 12.2023
  • Enhanced patient satisfaction by promptly addressing concerns and providing empathetic support during their healthcare journey.
  • Managed patient complaints or concerns in a timely manner, working alongside healthcare providers to address issues, and implement necessary changes.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Welcomed patients and provided information about clinic services and procedures.
  • Streamlined patient intake processes to enhance overall clinic efficiency.
  • Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.

Caregiver

Assisting Hands
Fruitland, Idaho
04.2022 - 05.2023
  • Administered medications according to prescribed schedules and guidelines.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained a safe and clean environment for patients, reducing risks, and ensuring optimal health outcomes.
  • Assisted clients with daily living needs to maintain self-esteem, and general wellness.
  • Communicated effectively with families regarding client needs and progress.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Education

Certified Clinical Medical Assistant -

Idaho Medical Academy
Boise, ID

High School Diploma -

Pathways in Education
Nampa, ID

Skills

  • Proper sterilization techniques
  • Cleanliness
  • Hospitality and accommodation
  • Inventory and supply management
  • Vital sign monitoring
  • Medication administration
  • Diagnostic testing coordination
  • Patient flow management
  • Data entry

Certification

  • BLS-CPR
  • CCMA
  • Microsoft Office Certified

References

References available upon request.

Timeline

Medical Assistant

Hazel Healthcare
01.2024 - 08.2025

Patient Ambassador

Cherry Heights Family Clinic
05.2023 - 12.2023

Caregiver

Assisting Hands
04.2022 - 05.2023

Certified Clinical Medical Assistant -

Idaho Medical Academy

High School Diploma -

Pathways in Education

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