Alicen Martin
Central Point,OR
Summary
Focused financial professional actively pursuing the Treasury Specialist role in which to bring value to team. Demonstrating skill in accounts payable honed across 5 years of related experience.
Overview
10
10
years of professional experience
Work History
Provider Recruitment & Relations Coordinator
OnePeak Medical
12.2021 - Current
- Operated and maintained applicant tracking and candidate management systems.
- Screened candidates to evaluate potential employees' qualifications.
- Coordinated and scheduled interviews for candidates and administrative staff to meet in person or online at mutually convenient times.
- Answered current provider group inquiries via email, telephone and written correspondence.
- Managed provider time off for 40+ medical providers.
- Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
- Collaborated with different staff and management to facilitate department-specific onboarding.
Business Office Manager
Women's Health, Inc.
06.2017 - 05.2022
- Managed all aspects of the business office for a small medical practice.
- Ensuring accurate and timely processing for billing, claims, accounts receivable, accounts payable, general bookkeeping, and monthly income statements.
- Resolved escalated reimbursement issues with payers for optimal management of accounts receivables.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled bank accounts to verify accuracy of cash records.
- Prepared and mailed statements to patients, processed payments, and documented account updates.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
Executive Assistant
Medford Radiology Group
08.2016 - 06.2017
- Handled confidential and sensitive information with discretion and tact.
- Provided administrative support as needed, including coordinating committee, board and shareholder meetings, events and travel arrangements.
- Attended all management, committee, board and shareholder meetings and completed meeting minutes.
- Assisted the Financial Controller with auditing invoice records with receipt of payments, and implemented a tracking system for all invoices.
Scheduler
Oregon Advanced Imaging
09.2014 - 08.2016
- Facilitated communication between patients, referring offices and internal departments to resolve issues, fulfill requirements and prepare for scheduling.
- Accurately managed schedules for three different facility locations.
- Participated in multiple committees during employment.
- Assisted billing department with auditing patient accounts as needed.
Dental Customer Service Representative
Moda Health
04.2013 - 07.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
Education
Bachelor of Science - Business Administration And Management
Southern Oregon University
Ashland, OR03.2013
Skills
- MS Office Suite
- Accounts Payable and Receivable
- Investigating Discrepancies
- Bookkeeping and Reconciliation
- Intuit QuickBooks
- Typing and 10-Key Entry
Timeline
Provider Recruitment & Relations Coordinator
OnePeak Medical
12.2021 - Current
Business Office Manager
Women's Health, Inc.
06.2017 - 05.2022
Executive Assistant
Medford Radiology Group
08.2016 - 06.2017
Scheduler
Oregon Advanced Imaging
09.2014 - 08.2016
Dental Customer Service Representative
Moda Health
04.2013 - 07.2014
Bachelor of Science - Business Administration And Management
Southern Oregon University
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