Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Allen

Flint,MI

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

14
14
years of professional experience

Work History

Patient Access Representative

McLaren Flint
01.2015 - Current
  • Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
  • Managed challenging situations effectively by remaining calm under pressure while resolving conflicts or addressing dissatisfied patients professionally.
  • Verified patient insurance eligibility and entered patient information into system.

Preloader

UPS
06.2011 - 02.2015
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Implemented time management techniques to balance competing priorities during fast-paced shifts.
  • Collaborated with team members to maintain a clean, organized workspace for efficient operations.
  • Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.

Fitting Room Associate

Walmart
08.2013 - 12.2014
  • Checked fitting room stalls and sorted merchandise to racks.
  • Cleaned and maintained fitting rooms regularly.
  • Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
  • Organized clothing and accessories that customers had returned to fitting room desk.

Education

BBA -

Northwood University
Midland, Michigan, MI
05-2016

Associate of Applied Science -

Charles Stewart Mott Community College
Flint, MI
01-2015

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Data entry
  • Calm and effective under pressure
  • Administrative and office support

Timeline

Patient Access Representative

McLaren Flint
01.2015 - Current

Fitting Room Associate

Walmart
08.2013 - 12.2014

Preloader

UPS
06.2011 - 02.2015

BBA -

Northwood University

Associate of Applied Science -

Charles Stewart Mott Community College

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