ALICIA ALVES
Linden
Summary
Allied health student with strong multitasking abilities and a commitment to patient care. Trained in medical billing, patient intake, customer service, and patient management. Proven ability to handle multiple responsibilities efficiently while maintaining high standards of care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Chiropractic Office Assistant
Lafayette Chiropractic Center
Newark
09.2025 - Current
- Coordinated patient scheduling and appointment reminders, enhancing patient flow and satisfaction.
- Assisted chiropractors with patient intake and documentation processes.
- Monitored and recorded vital signs, providing essential data to assist chiropractor in patient assessments.
- Processed insurance claims and verified patient coverage details, ensuring accurate billing and reimbursements.
- Processed payments, invoices, credit card transactions and insurance claims.
- Assisted with administrative tasks such as filing, faxing, scanning documents and mailing letters.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
Storage Specialist
Storage Post
Linden
01.2024 - 08.2025
- Welcomed customers and addressed questions and concerns regarding personal storage, enhancing customer satisfaction.
- Conducted multiple tours of storage units to showcase features and ensure safety.
- Managed report completion, email responses, and phone inquiries to ensure efficient communication and customer support.
- Restocked merchandise and completed weekly merchandising reports to maintain inventory organization.
Overnight Stocker
Target
01.2024 - 05.2025
- Stocked incoming merchandise daily to maintain inventory levels.
- Back stocked excess merchandise to optimize shelf space.
- Collaborated with colleagues to achieve timely restocking of new merchandise.
Non-Apparel Coordinator
TJMAXX
01.2021 - 01.2024
- Met sales goals for department through strategic planning and execution.
- Executed fixture relocations and shelf removals, enhancing store layout for improved customer experience.
- Communicated department goals to associates to ensure alignment and focus.
- Supported team operations by breaking down pallets across various departments.
Education
CMA Certification - Medical Assistant
Lincoln Technical Institute
Iselin, NJ10-2026
Associate of Applied Science - Science
Union College
Cranford, NJ01-2023
Skills
- Patient scheduling
- Front desk operations
- Medical billing
- Billing and coding
- HIPAA compliance
- Administrative support
- Customer service
References
- Natalia Kwiatkowska, 908-494-5382, nkwiatkowska1202@gmail.com
- Maria Albelo, 908-377-7025, marynagoralka@aol.com
Languages
Portuguese
Native/ Bilingual
Spanish
Professional
Certification
- CPR Certified
Timeline
Chiropractic Office Assistant
Lafayette Chiropractic Center
09.2025 - Current
Storage Specialist
Storage Post
01.2024 - 08.2025
Overnight Stocker
Target
01.2024 - 05.2025
Non-Apparel Coordinator
TJMAXX
01.2021 - 01.2024
CMA Certification - Medical Assistant
Lincoln Technical Institute
Associate of Applied Science - Science
Union College