High-energy Bartender/Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
12
12
years of professional experience
Work History
Server
Spring House Restaurant
Tenafly, NJ
09.2024 - 01.2026
Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
Trained and mentored new staff on restaurant policies and service standards.
Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Bartender
Verana Cucina Italiana
Norwood, NJ
11.2022 - 12.2023
Monitored dining room for cleanliness and proper set-up at all times.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server/Bartender
Stony Hill Inn
Hackensack, NJ
09.2018 - 10.2022
Dedicates to ensuring customer satisfaction by remaining accessible and friendly.
Thorough knowledge of menu offerings including gourmet food, spirits, and wine pairings.
Success and multitasking while remaining professional and courteous in fast paced environments.
Restaurant Manager
Tappan Grille (formerly Libertys Bar & Grille)
Tappan, NY
09.2013 - 08.2018
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Inspected dining and serving areas for cleanliness and proper setup.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.